Job Completion Survey - Restoration

Reviewed By: Mohammed B
Location: ,

This review was copy/pasted from:
Original Review Link:,1

Comment I needed the carpets cleaned in one of my rental properties at the last minute as I had new tenants moving in the following day. The previous tenants had left my property's carpet in bad shape; they had four kids and pets. I searched on Google, checked reviews, and decided on WOW. Well, I was pleasantly surprised on how very nice and congenial the lady who answered the phone,Wendy, was to me. She assured me that her company would do an excellent job despite the fact I did not have electricity and water running in the house. This definitely helped in my decision making process.

I met Cesar and the other carpet cleaning professionals at my home. They cleaned the carpets without my supervision and locked my door on the way out. I met the tenants at the house for the first time and we saw the finished carpet together. It was a huge improvement and I am very satisfied; so much so that I want WOW to do my tile/grout cleaning.

Wendy made a follow up phone call to get my feedback. Maybe only 10% of businesses do this and this made me want to use them again as well as recommend WOW to others.
Overall Rating 5 Stars

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